Privacy Policy

1. Information We Collect

We may collect the following types of information when you visit our website, use our software, or interact with our services:

• Personal Information: Name, email address, phone number, company name, job title – provided voluntarily via forms, downloads, or demo requests.
• Usage Data: IP address, browser type, pages visited, time spent, referring URLs, and other analytical data to improve our services.
• Cookies & Tracking Technologies: We use cookies to remember preferences, analyse traffic, and enhance user experience (see our Cookie Settings).

2. How We Use Your Information

Mastriq uses the collected information for the following purposes:

• To respond to your inquiries, provide technical support, and process demo requests.
• To improve our website, products, and user experience through analytics and performance monitoring.
• To send you important updates, security alerts, or marketing communications (only with your consent).
• To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share data in the following limited circumstances:

• Service Providers: Trusted partners who help us operate our website, send emails, or analyse data – under strict confidentiality agreements.
• Legal Compliance: If required by law, regulation, or legal process (e.g., court order).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies & Tracking

We use cookies and similar technologies to personalise content, analyse traffic, and remember your preferences. You can manage your cookie preferences through our Cookie Settings page. Essential cookies cannot be disabled as they are required for basic website functionality.

5. Data Security

Mastriq employs industry‑standard security measures to protect your information from unauthorised access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights & Choices

Depending on your location (e.g., GDPR in Europe, CCPA in California), you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Opt out of cookie tracking (via Cookie Settings).
• Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at support@mastriq.com.

7. Third‑Party Links

Our website may contain links to external sites (e.g., partners, social media). We are not responsible for the privacy practices of those third‑party websites. We encourage you to read their privacy policies.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

• Email: support@mastriq.com
• Postal Address: Mastriq Tech Pvt. Ltd., D, Global Complex, Chinchavali, Bhiwandi, Dist. Thane – 421302, Maharashtra, India